Privacy Policy
Last updated: May 27, 2026
Introduction
Praja Packers and Movers ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information you share with us when you visit our website or book our packers and movers services.
Information We Collect
When you contact us for a quote or book our moving services, we may collect:
- Your name, phone number and email address
- Pickup and delivery addresses
- Details of items to be moved (volume, fragility, special requirements)
- Preferred date and time of relocation
- Payment information (processed securely through trusted payment gateways)
How We Use Your Information
- To provide accurate moving quotes and confirm bookings
- To coordinate pickup, transport and delivery of your goods
- To communicate updates about your move via phone, WhatsApp, SMS or email
- To improve our services based on customer feedback
- To comply with applicable legal and regulatory requirements
Information Sharing
We do not sell, rent or trade your personal information. We may share limited information only with:
- Our trained moving and packing staff to complete your relocation
- Insurance providers if you opt for transit insurance
- Government or regulatory authorities when legally required
Cookies & Analytics
Our website uses Google Analytics and Google Tag Manager to understand visitor behaviour and improve user experience. These services may set cookies on your device. You can disable cookies in your browser settings at any time.
Data Security
We implement reasonable technical and organisational measures to protect your data, including HTTPS encryption, secure server hosting and limited internal access. However, no method of transmission over the internet is 100% secure.
Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
Contact Us
Praja Packers and Movers
No: 5/5, East Street, Bharathi Nagar, Kolathur, Chennai – 600099
Phone: +91 78451 33017
Email: prajapackersandmovers@gmail.com